October 18, 2026
Collect flight, passengers and luggage before proposing a vehicle. Explain pickup, waiting and delay arrangements clearly, with all relevant charges. Distinguish a quotation from a confirmed transfer and agree a contact process. Do not publish guessed travel times as guarantees or assume every passenger can use the same vehicle arrangement.
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October 18, 2026
Provide accurate flight information and agree the meeting point and contact route. Ask about delays, waiting time and changes. Confirm the return journey separately where needed and keep the booking details available instead of relying only on an initial quote message.
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October 18, 2026
Give the airport, travel date, passenger count and luggage requirements. Ask whether the provider can accommodate the journey and confirm the booking. A general transfer service description does not establish vehicle availability or the full charge for your particular trip.
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October 18, 2026
Publish concrete vehicle and assistance information, with a route to confirm individual needs. Avoid a universal access claim. Record journey, boarding and equipment requirements before accepting the booking, and explain the change process. A clear confirmation should identify the agreed arrangement rather than leave customers relying on a generic description.
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Confirm passenger and mobility-device dimensions where relevant, boarding arrangements and luggage. Agree collection location, return journey and how changes are handled. Ask privately about individual requirements and keep the confirmation instead of assuming a general fleet photograph identifies the booked vehicle.
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Describe the journey and the practical assistance or vehicle features you need. Ask the provider to confirm the exact arrangement rather than relying on an accessible label. The suitability of a vehicle can depend on equipment, boarding and the support available at each end.
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