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What should I check before arranging a donation drop-off?

Check whether booking, photographs or advance approval are needed. Separate unusable or excluded items and arrange a suitable alternative for them. Keep collection instructions clear rather than leaving goods outside a venue when nobody has agreed to receive them.

Which details are worth checking?

Use these points to prepare your questions and compare the options relevant to you:

• Advance approval
• Drop-off time
• Exclusions

What should you confirm before deciding?

Give the provider the information needed for your particular request and ask questions about anything uncertain. Confirm what happens next, including any further assessment. Keep the accepted scope and terms rather than assuming an unanswered message has reserved the service.

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