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What information should preschools provide before a parent visit?

Before a parent visit, publish age groups, programme hours, admissions steps and contact details. Explain the approach with examples of an ordinary day. Provide a private route to discuss individual needs and be clear about the difference between an inquiry, an application and a confirmed place.

What would make the information more useful?

Help parents prepare questions about routines, communication and individual support. State the age group and hours without implying a place is automatically available. Explain the visit, application and acceptance stages so families understand which step they have completed.

How can you put this into practice locally?

Prepare the message around one clear purpose and a practical next action. Check that staff can explain the same offer and conditions. After publishing, note which questions or unsuitable requests still arrive and use those observations to improve the next version.

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