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How can longer-stay hosts explain the full booking arrangement?

Describe the actual unit and included services without treating every stay as identical. Explain cleaning, utilities, arrival and changes in one place. Keep photographs accurate and state the point when dates are confirmed. A longer-stay inquiry should establish intended duration and requirements before the host offers a suitable booking.

Which details should customers be able to understand?

Make these points easy to find and explain accurately in an inquiry:

• Stay length
• Everyday facilities
• Location
• Included services
• Extra charges
• Extension terms

How can you put this into practice in Webster Groves?

Read the description as a new customer unfamiliar with the business. Clarify terms that affect the decision and provide a monitored contact route. Keep a record of the current offer so direct replies and public information give a consistent explanation.

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