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How can landscapers explain drainage services without promising a diagnosis online?

Explain drainage services through the assessment process and the types of site information you collect. Avoid diagnosing a garden from a short message or promising that one product solves every issue. Case studies should describe the observed conditions and the agreed work for that particular property.

What would make the information more useful?

A useful case study can explain the initial observation, assessment and agreed route for the work. It should not diagnose another property. Make maintenance and follow-up arrangements clear so the customer understands responsibilities after installation as well as on the working day.

How can you put this into practice locally?

Check the public version on a phone as well as a larger screen. A customer should be able to understand the offer and find the next step quickly. Keep a note of recurring questions so useful information can be added instead of repeated in every reply.

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