GoList news & guides

How can antique shops describe condition and provenance accurately?

Describe the actual item, condition and known repairs clearly. Distinguish documented history from uncertainty and avoid unsupported value claims. Keep photographs current and identify sold items. A useful listing lets customers ask informed questions, with inspection, purchase and collection terms explained before a unique piece is reserved or transported.

Which details should customers be able to understand?

Make these points easy to find and explain accurately in an inquiry:

• Item type
• Current stock
• Visit
• Condition
• Documented history
• Dimensions

How can you put this into practice in Webster Groves?

Use one clearly defined offer or service description at a time. Explain the contact and confirmation process, then keep it current. Customer questions can guide the next improvement, with additional work or changes agreed before they become part of a booking.

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