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What should I check before hiring or buying a mobility aid?

Confirm assessment, fitting and instructions before deciding. Compare the complete purchase or hire arrangement, including maintenance and return terms. Ask who answers setup questions and avoid altering equipment or using an unfamiliar aid based only on generic online advice.

Which details are worth checking?

Use these points to prepare your questions and compare the options relevant to you:

• Fit
• Instructions
• Maintenance

What should you confirm before deciding?

Give the provider the information needed for your particular request and ask questions about anything uncertain. Confirm what happens next, including any further assessment. Keep the accepted scope and terms rather than assuming an unanswered message has reserved the service.

Download the GoList app to find local businesses offering this service. You can also browse the GoList Marketplace.