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How can galleries explain visits, exhibitions and group arrangements?

Keep exhibitions, ordinary visits and group bookings clearly distinguished. Publish dates and practical visitor information, and explain how groups request confirmation. Use accurate photographs and permissions for artworks. A venue update should state what is currently available without treating an older exhibition announcement as an ongoing offer.

Which details should customers be able to understand?

Make these points easy to find and explain accurately in an inquiry:

• Exhibition interest
• Current opening
• Admission
• Group booking
• Facilities
• Photography rules

How can you put this into practice in Webster Groves?

Test the inquiry route and make the next step easy to find. Ask the team which questions customers still raise, then improve those points. Keep public information aligned with the actual service, including any limits, changing availability or booking conditions.

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