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What should I check when booking a watch service?

Confirm the intake record, estimate process and who authorizes additional work. Ask how parts and any specialist testing are handled. Keep the receipt and agree collection or return arrangements, particularly if the watch will be sent away.

Which details are worth checking?

Use these points to prepare your questions and compare the options relevant to you:

• Intake record
• Extra-work approval
• Return arrangements

What should you confirm before deciding?

An initial inquiry is a starting point. Confirm the details that affect your own plans and ask which parts are estimates or subject to assessment. Keep a record of the agreed arrangement so a later change can be discussed clearly.

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