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What should home inspectors explain about the scope of an inspection?

Explain the inspected systems, access assumptions and reporting process in plain language. Separate optional services and official municipal inspections from your core offer. Describe limitations accurately and show a sample report without suggesting that an inspection guarantees the property’s future condition.

What would make the information more useful?

A sample report helps customers understand the format and follow-up discussion. Explain access limits and excluded systems clearly. Keep a private inspection distinct from municipal approvals, and avoid implying that the report guarantees future performance or finds every concealed issue.

How can you put this into practice locally?

Check that the inquiry route works and that someone is responsible for responding. Keep the service description beside the terms that affect it. A useful update helps a customer understand the next step without relying on an unexplained promise or an expired offer.

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