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What should churches include in an online visitor guide?

A useful visitor guide gives service times, address, entrance and parking information. Explain children’s arrangements and how visitors can ask about access. Keep holiday changes current and distinguish ordinary worship from ticketed, social or separately organised activities.

What would make the information more useful?

A visitor guide can explain the normal service format and where a newcomer should enter. Keep holiday times visible and children’s information current. Give a contact for questions so someone can ask privately about access or other practical arrangements.

How can you put this into practice locally?

Use a simple review routine when details change: update the original information, check its public appearance and correct any shared version still in use. Ask the team which customer questions remain unclear and improve those points before adding more promotional messages.

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