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How should restaurants share dietary information with local customers?

Restaurants should provide clear, current menu information and an easy way to ask ingredient and preparation questions. Marketing labels need to match what the kitchen can explain; a broad description should never become a promise the team cannot support.

What information belongs with the menu?

Use consistent descriptions for vegetarian, vegan and other dietary options, and explain where customers can ask about ingredients. Keep the published version aligned with substitutions and supplier changes. A dish's name or photograph is not enough to establish whether it meets an individual's requirements.

How should the inquiry process work?

Give front-of-house staff a route to obtain a kitchen answer rather than guessing. Ask customers with particular requirements to speak directly with the restaurant before ordering. Do not invite detailed health information in public comments, and do not treat an unchecked note on an online order as confirmed accommodation.

How can the restaurant promote relevant options?

Show accurately described dishes and link to the current menu. If an item can be adapted, explain that availability must be confirmed rather than advertising every possible variation. Review labels whenever the recipe or preparation changes. Clear information helps customers decide whether to contact the restaurant without making unsupported safety guarantees.